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Terms and Conditions

Terms and conditions for Radicover.com

  1. Our Details
  2. This is the official online shopping website for anti-radiation products supplied by RadiCover ApS.

    Radicover ApS, Bregnerødvej 132B
    3460 Birkerød
    Denmark
    CVR-nr.: 35853928
    Phone: +45 91 54 11 11 
    Mail: kontakt@radicover.dk
    Web: www.radicover.com

    If you have any questions regarding our products, our website or use of both, feel free to contact RadiCover by phone or e-mail.

  3. Prices, out-of-stock or discontinued products
  4. All prices are quoted in Euros () including 25% VAT as applicable at the time of your purchase. Items out of stock or discontinued at the time of order, will be deducted from the invoice. Payment will be completed when the order is shipped.

  5. Order
  6. When placing your order you must provide name, address, e-mail and phone number for RadiCover to handle your order in case of e.g. items out of stock, discontinued products or other reasons. We recommend you keep all communication with RadiCover. Orders are placed by using the order form below filling out all required * fields and pressing SEND. You will receive an order confirmation by e-mail.

  7. Payment
  8. When placing your order the following methods of payment are available:

    Bank transfer: Upon our receipt of payment your order will be shipped. If payment is received later than 5 bank days after placement of order, the order will be annulled.

    Credit card: Once your order is shipped, payment will be withdrawn from your account. Payment is made through a safe network connection with NETS.

    Payment can be made with the following credit cards:

    • MasterCard
    • MasterCard Direct
    • Maestro
    • VisaCard
    • Visa Elektron
    • Diners
    • Dankort
    • Visa/Dankort
    • eDankort

    Note: Card fee for use of International creditcards:
    You will automatically be charged a card fee of 2,75%, calculated of the total order amount incl. tax.

  9. Title to goods:
  10. Title to goods delivered shall remain vested in us and shall not pass to buyer until the goods have been delivered to buyer in full.

  11. Delivery
  12. We ship worldwide. All orders are shipped by GLS to the address chosen by buyer at GLS Danmark rates. Delivery time may vary but is usually 3-7 working days upon our receipt of payment. Estimated delivery time is stated in the order form on this website. In case of any delay in delivery you will be notified by e-mail. We strive to carry all items in stock and orders may be picked up at our warehouse upon appointment. Shipping services charge is from 8or more per shipping (depending on shipping adress). With orders worth more than 100, - we pay the freight with GLS / Post Nord pick-up, so it is free for you (Europe only). You can also choose other delivery options for a surcharge. Abroad dispatches cost according to Post Denmark prices. It is possible to pick up the order at our business address / storage, if this is agreed in advance.

  13. Disclaimer and Guarantee
  14. According to The Danish Sale of Goods Act, RadiCover offers a two year warranty from the date of delivery if the goods purchased hereunder do not conform in all material respects to our specifications for such goods and are free from material defects in workmanship, material and design under normal use. The warranty does not cover any direct or indirect loss caused by delay or damage resulting from your misuse, negligent handling, lack of reasonable maintenance and care, accident or abuse or any other defect beyond our control.

    Seller shall not be held responsible for any direct or indirect los(ses) caused by any delay or failure in delivery due to buyers performance or for any occurrence or contingency beyond sellers reasonable control, including buyers own action, neglect or any other circumstance beyond sellers control including but not limited to acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature. Through various links on this website easy access is available to relevant information from other sites. RadiCover takes no responsibility or can in no way be held responsible for any or all content on these referred websites. Information about ordered products from any website other than RadiCovers own is not part of the product description or the agreement entered between buyer and RadiCover upon placement of the order. Only product descriptions provided by RadiCover at our own website are binding and buyer can not refer to any other product descriptions as applicab

  15. Complaints and return
  16. Should you regret your purchase or should the goods not meet your expectations, these may be returned to us as soon as possible upon receipt of order or within fourteen calendar days after you discovered the lack of conformity or ought to have discovered it. To return such goods kindly use the standard formular attached to your order confirmation. You can exercise your right to use our return policy of purchased goods by contacting RadiCover at kontakt@radicover.dk If doing so make sure to state order number and "return of goods" in your e-mail subject box.

    All goods must be returned in their original condition, number and package and shipment must state name, order or invoice number and we kindly ask you to indicate reason for return of your purchase in order for us to improve our products and service. Upon return of goods buyer must insure all goods delivered to their full replacement value until title to goods has passed to us. Buyer will bear all expenses unless an indisputable error was made on our part in the transaction. However, all expenses will be refunded to buyer within 10 days of our receipt of goods intact. Goods returned unstamped or COD will not be accepted

    Return and contact address:
    Radicover ApS
    Bregrerødvej 132B
    3460 Denmark

    Are you consumer residing in another EU country than Denmark, you can complain to the European Commission's online complaint portal here http://ec.europa.eu/odr
    Should you wish to file your complaint with an external review body you may contact: 

    Nævnenes Hus
    Toldboden 2
    8800 Viborg
    www.naevneneshus.dk
    nh@naevneneshus.dk 

  17. Data Protection
  18. All information applied by buyer when shopping online at our website will solely be used to ensure an easy and convenient transaction. No data identifying any individual will be passed onto any third party. Payment by credit card is secured by NETS' safety procedures guarding all credit card information with the strictest confidence. Thus, RadiCover will have only a transaction number from your payment as reference of purchase.

  19. Disclaimer - Right to changes
  20. We work hard to make sure all information at www.RadiCover.com is correct. However, price changes, shortage or other unintended errors may occur, thus RadiCover reserves the right to be exempt from any or all such changes or errors. Unless otherwise indicated no employee, collaborator or representative of RadiCover can be held responsible for any damages caused by this website or the products sold here. Furthermore, RadiCover reserves the right to revise and update terms and conditions for this website and we strongly recommend you stay updated of through this website.

  21. Model Withdrawal Form

    (This form is completed and returned only if the right of withdrawal from the contract is exercised)

    To

    Radicover ApS,
    Bregnerødvej 132B
    3460 Birkerød, Denmark

    I hereby give notice that I wish to withdraw in the context of my contract of sale of the following goods / services:

    ______________________________________________________________________________________

     

    Ordered on: _______________________________ Received on: ___________________________

     

    Name of consumer: _________________________________________________________________

     

    Consumer Address: _________________________________________________________________

     

    Signature of the consumer: _________________________________________ Date: _________

    (Only if this form is notified on paper)

     

    Terms of the transaction were last updated 27-08-2019